In sales, being ready to pivot in conversations based on customer needs is referred to as?

In the context of sales, being ready to pivot in conversations based on customer needs is best encapsulated by the concept of "Audible Ready." This term reflects the agility and responsiveness required when engaging with customers. An "Audible" in sales terminology suggests the ability to change the course of a sales discussion or strategy in real-time, much like a quarterback in football calls an audible to adapt to the situation on the field. This approach emphasizes staying attentive to the customer's cues and feedback, allowing the salesperson to swiftly adjust their pitch or offerings to better align with the customer's immediate needs and preferences.

The other responses highlight important sales skills but do not specifically convey the concept of adapting in real-time conversations with customers. For instance, "Dynamic Selling" refers to a flexible selling style, while "Adaptive Engagement" suggests a level of customization and responsiveness in the sales process. "Customer-Centric Approach" focuses broadly on prioritizing customer needs and experiences throughout the sales journey. However, it is the term "Audible Ready" that specifically highlights the necessity of being prepared to shift tactics during a conversation, ensuring a more effective and responsive sales interaction.